People Make the Difference
The heart of any customer-focused company is its people. Monroe is proud of the service and safety record of its team of drivers, certified mechanics, dockworkers and office staff.
In an environment that encourages positive attitudes and a ready willingness to do whatever it takes to get the job done, Monroe’s drivers average more than 15 years of service with the company. The quality of their performance is reflected by their outstanding productivity, professionalism, and safety performance.
Drivers are supported by a staff of certified mechanics who maintain and service the company’s late-model equipment to assure peak operation, reliability, and safety compliance. Every shipment that travels through the Monroe system is handled by experienced dockworkers who take pride in their work. Dock operations are closely monitored 24 hours a day, keeping Monroe’s claim ratio among the lowest in the industry. Monroe’s management team is a dynamic group of leaders whose highest priority is exceeding customer expectations. Every manager undergoes a selective screening and training process that encourages their best qualities and performance abilities.